Thursday, October 28, 2010
Gmail in mobile Safari: now even more like a native app
If you use Gmail in your mobile browser a lot, you may have noticed that we recently tried several different variations of these buttons. We‘ve iterated on the design and made improvements based on your feedback. If you have more suggestions, please post them in our forum or, if you use Twitter, mention #gmailmobile and we'll take a look. If you’re a developer and are interested in learning about the Javascript and HTML techniques we used to do this, we’ll post an article to code.google.com/mobile in the coming weeks.
You can see these improvements by visiting gmail.com from the browser of iPhone and iPod touch devices running iOS4 (English-only for now). And if you like Gmail in mobile Safari, make getting to it easier by tapping the “+” at the bottom of the screen and then “Add to Home Screen.” (Don’t see the new changes yet? Try clearing your cache and refreshing the page.)
Wednesday, October 27, 2010
New in Labs: Auto-advance to the next conversation
To get started with “Auto-advance” go to the Labs tab in Settings, enable it, and click the “Save changes” button. By default, “Auto-advance” will advance to the previous (older) conversation in your inbox -- perfect for people who read their newest mail first. If you usually read your oldest email first and would rather advance to the next (newer) conversation, you can change the direction from the General Settings tab.
Hopefully this will save you some time the next time you have to deal with a crowded inbox. Try it out and let us know what you think.
Help us improve Tasks
For the next few weeks, we’re running a poll for Tasks feature requests. We really appreciate the feedback we’ve already received about syncing, sharing, Calendar integration and more, and we’re looking forward to hearing more details within these topics as well as any new requests you have. The poll will remain open until November 19th, at which point we’ll take a careful look at all of the feedback and prioritize your requests. So if you have a few minutes between now and then, please take a look and vote to help us improve Tasks functionality. Thanks!
Saturday, October 16, 2010
Help keep your account safe with the Gmail security checklist
Sunday, October 10, 2010
Follow Gmail on Twitter
As always, if you encounter any issues with your Gmail account, our Help Center and user forum are your best resources. But if you have feedback or ideas you want to share, feel free to reply @gmail or include #gmail in tweets - we’ll be reading your feedback periodically.
We’re also giving away 140 snazzy t-shirts:
To get a shirt, tweet your best ode or haiku to Gmail (see some examples). The first 140 people to do so will get a free shirt in the mail (subject to these contest terms).
To follow us, visit http://twitter.com/gmail.
Turn off Gmail’s conversation view
But my fondness for cilantro pales in comparison to my love for Gmail’s conversation view, or message threading. I haven’t had to wade through multiple messages to follow a conversation in years. A centithread hasn’t filled up the entire first page of my inbox in almost as long as I can remember. Having all the replies to an email (and replies to those replies) grouped with the original message simply makes communicating so much easier.
It turns out not everyone feels the same way. And just as an outspoken minority has banded together in unison to declare their distaste of one of nature’s most delicious herbs, some of you have been very vocal about your dislike of conversation threading. So just like you can order your baja fish tacos without cilantro, you can now get Gmail served up sans conversation view. Go to the main Settings page, look for the “Conversation View” section, select the option to turn it off, and save changes. If you change your mind, you can always go back.
This feature will be rolling out over the next few days so if you don’t see it immediately, check back in a bit. And once you try it out, let us know what you think.
Updated Gmail app in Android Market
As you scroll through a conversation, your most important message actions will now stick to the top of the screen, one click away, no matter how long the email is.
Don't remember what prompted the most recent email in a thread? Now you can view previous message content more easily, just like in the desktop version of Gmail. Tap “Show quoted text” to reveal the previous message.
Finally, this updated version of the Gmail app has limited support for Priority Inbox. If you’ve enabled Priority Inbox via the desktop version of Gmail, you’ll see an “Important” label that shows all messages flagged as important. You can even add a shortcut to “Important” to your home screen.
The Gmail update requires Froyo (Android version 2.2), so it’s available if you have a Nexus One, HTC EVO, Motorola Droid 2 or Motorola Droid. (Not sure if your device is running Android version 2.2? Check here.)
Get the update from Android Market (just scan the QR code below, or click here if you're on a phone) and check out the new Gmail. We’d love to hear what you think at android-apps-support@google.com.
Update 9/21/10 12:26pm PDT: There is a known issue where the headers don't stick properly on some HTC phones like the EVO 4G and Droid Incredible. We are working to address this.
New in Labs: Video chat enhancements
The higher resolution video uses a new playback mechanism which enables widescreen VGA and frees up valuable resources on your computer. For it to work, both you and the person you're chatting with will need to have the lab turned on. Remember that you can always revert to standard video chat by disabling the lab.
We plan to add more video chat enhancements to this lab in the future, so if you have it on you'll automatically get those too. Feel free to post your comments or report any issues you encounter in the video chat forum (we also follow #googlevideochat on Twitter).
5 tips for using Priority Inbox
1. Customize your sections
By default, Priority Inbox has three sections: "Important and Unread," "Starred" and "Everything Else.” But that doesn't mean you have to leave them that way. You can make a section show messages from a particular label (like your “Action” or “To-do” label), add a fourth section, or change the maximum size of any section. Visit the Priority Inbox tab under Settings to customize your sections, or do it right from the inline menus.
2. Train the system
If Gmail makes a mistake, you can help it learn to better categorize your messages. Select the misclassified message, then use the importance buttons at the top of your inbox to correctly mark it as important or not important.
For those of you who can't live without keyboard shortcuts, don’t worry, you can use the "+" and "-" keys to adjust importance as well.
3. See the best of your filtered messages
You can set up Priority Inbox to show you not just the best of your inbox, but also the best of messages you filter out of your inbox and might otherwise miss. Just change your Priority Inbox settings to “Override filters” and Gmail will surface any important messages that would otherwise skip your inbox.
With this option turned on, you can use filters to archive more aggressively and worry less about missing an important message.
4. Use filters to guarantee certain messages get marked important (or not)
If you read and reply to a lot of messages from your mom, Gmail should automatically put incoming messages from her in the “Important and unread” section. But if you want to be 100% sure that all messages from your mom (or your boss, boyfriend, client, landlord, etc.) are marked important, you can create a filter for messages from that sender and select “Always mark as important.” Similarly, if you regularly read messages from your favorite magazine, they should automatically get marked as important. If you’d rather they end up in the “Everything else” section, you can create a filter to never mark them as important.
5. Archive unimportant messages quickly
One of the features that can help make you more efficient is the ability to archive all of the visible messages in the "Everything Else" section at once. Just click on the down arrow next to "Everything Else" and select the "Archive all visible items" option. If you want to be able to archive even more messages at once, you can increase the maximum number of messages that show in that section from the same drop-down.
Trimming our privacy policies
So we’re simplifying and updating Google’s privacy policies. To be clear, we aren’t changing any of our privacy practices; we want to make our policies more transparent and understandable. As a first step, we’re making two types of improvements:
- Most of our products and services are covered by our main Google Privacy Policy. Some, however, also have their own supplementary individual policies. Since there is a lot of repetition, we are deleting 12 of these product-specific policies. These changes are also in line with the way information is used between certain products—for example, since contacts are shared between services like Gmail, Talk, Calendar and Docs, it makes sense for those services to be governed by one privacy policy as well.
- We’re also simplifying our main Google Privacy Policy to make it more user-friendly by cutting down the parts that are redundant and rewriting the more legalistic bits so people can understand them more easily. For example, we’re deleting a sentence that reads, “The affiliated sites through which our services are offered may have different privacy practices and we encourage you to read their privacy policies,” since it seems obvious that sites not owned by Google might have their own privacy policies.
- More content to some of our product Help Centers so people will be able to find information about protecting their privacy more easily; and
- A new privacy tools page to the Google Privacy Center. This will mean that our most popular privacy tools are now all in one place.
Our updated privacy policies still might not be your top choice for beach reading (I am, after all, still a lawyer), but hopefully you’ll find the improvements to be a step in the right direction.
Email overload? Try Priority Inbox
Gmail has always been pretty good at filtering junk mail into the “spam” folder. But today, in addition to spam, people get a lot of mail that isn't outright junk but isn't very important—bologna, or “bacn.” So we've evolved Gmail's filter to address this problem and extended it to not only classify outright spam, but also to help users separate this "bologna" from the important stuff. In a way, Priority Inbox is like your personal assistant, helping you focus on the messages that matter without requiring you to set up complex rules.
Priority Inbox splits your inbox into three sections: “Important and unread,” “Starred” and “Everything else”:
As messages come in, Gmail automatically flags some of them as important. Gmail uses a variety of signals to predict which messages are important, including the people you email most (if you email Bob a lot, a message from Bob is probably important) and which messages you open and reply to (these are likely more important than the ones you skip over). And as you use Gmail, it will get better at categorizing messages for you. You can help it get better by clicking the or buttons at the top of the inbox to correctly mark a conversation as important or not important. (You can even set up filters to always mark certain things important or unimportant, or rearrange and customize the three inbox sections.)
After lots of internal testing here at Google, as well as with Gmail and Google Apps users at home and at work, we’re ready for more people to try it out. Priority Inbox will be rolling out to all Gmail users, including those of you who use Google Apps, over the next week or so. Once you see the "New! Priority Inbox" link in the top right corner of your Gmail account (or the new Priority Inbox tab in Gmail Settings), take a look.
Easier event scheduling in Google Calendar
A new repeating event editor
The old interface for creating recurring events was clumsy and took up too much space on the screen. Now you'll see only a summary of your recurring event on the main event page; if you want to edit it, you can use a window that opens when you select the "Repeats" checkbox.
A new tool to help you find a time for your event
You'll notice a new tab on the event page that should make it easier to find a good time to schedule an event. When your friends or coworkers give you permission to see their calendars, you can click this tab to see a preview of their schedules and hover over their events to see what conflicts they might have. This should make scheduling a tad easier, especially for events with large numbers of guests. For Google Apps users, the new schedule preview can also show data from other calendar services using our Google Calendar Connectors API.
Changes under the hood
As browsers and other technologies both within and outside of Google have evolved, we've found it necessary to occasionally make structural code changes in order to keep up. These visible changes are only the surface; underneath we've added a new model for how we represent calendar events in the browser and a new mechanism for how we make sure those events get properly saved. We've paid special attention to performance, consistency, and extensibility. In the short term, you'll hopefully notice that the event page opens slightly faster than it did before.
Call phones from Gmail
Starting today, you can call any phone right from Gmail.
Calls to the U.S. and Canada will be free for at least the rest of the year and calls to other countries will be billed at our very low rates. We worked hard to make these rates really cheap (see comparison table) with calls to the U.K., France, Germany, China, Japan—and many more countries—for as little as $0.02 per minute.
Dialing a phone number works just like a normal phone. Just click “Call phone” at the top of your chat list and dial a number or enter a contact’s name.
We’ve been testing this feature internally and have found it to be useful in a lot of situations, ranging from making a quick call to a restaurant to placing a call when you’re in an area with bad reception.
If you have a Google Voice phone number, calls made from Gmail will display this number as the outbound caller ID. And if you decide to, you can receive calls made to this number right inside Gmail (see instructions).
We’re rolling out this feature to U.S. based Gmail users over the next few days, so you’ll be ready to get started once “Call Phones” shows up in your chat list (you will need to install the voice and video plug-in if you haven’t already). If you’re using Google Apps for your school or business, then you won’t see it quite yet. We’re working on making this available more broadly - so stay tuned!
For more information, visit gmail.com/call.
Update (8/26): This has now been rolled out to everyone in the U.S. If you don't see the feature yet, try logging out of Gmail and signing back in.
Use Linux? Now you can video chat too
New in Labs: Find docs and sites quickly with Apps Search
Once you enable it from the Gmail Labs tab under Settings, the “Search Mail” button in Gmail will say “Search Mail and Docs” instead, and your search results will include matching documents and sites in addition to email messages.
We also added “Did you mean?” style suggestions, for those of us who make mistakes (who doesn’t?):
You may notice that mail results show up just as fast as before while non-mail results may take a tiny bit longer. That way, if you’re just looking for an email, having this lab enabled won’t slow you down.
The paint is still wet and we plan to make further improvements the coming months, so be sure to let us know if you have any feedback.
Google Calendar Sync now supports Outlook 2010
Google Calendar Sync now supports Outlook 2010 — our top feature request. Outlook 2010 comes in 32-bit and 64-bit versions, and currently only 32-bit is supported. To start syncing your calendar with Outlook 2010, download Google Calendar Sync version 0.9.3.6. Once you install it, a Settings window will appear. Enter your account’s email address and password, choose your sync option and sync frequency, and you’re done! (Note: If you’re already using Google Calendar Sync, you’ll still need to download and install this new version in order to be able to sync with Outlook 2010. If you need help, take a look at our getting started guide.)
Galactic Inbox: An HTML5 game inspired by Gmail
Updates to Contacts and a (slightly) new look for Gmail
Contacts now works more like the rest of Gmail, so if you know how to use Gmail, now you should automatically feel comfortable in Contacts too. And you'll see a bunch of the features you've requested, including:
- Keyboard shortcuts (go to Contacts and hit "?" for the full list)
- Sort by last name (look under "More actions")
- Custom labels for phone numbers and other fields
- The ability to undo changes you've just made
- Automatic saving
- Structured name fields, so you can adjust titles, suffixes, and other name components
- A bigger, more prominent notes field
While we were at it, we also improved our layout and made it easier to get to Contacts and Tasks. You'll see these links are now up at the top left corner of your account (along with a link for "Mail" that takes you back to your inbox).
If you’re not interested in Contacts or Tasks, you can hide these links by clicking near the right edge of "Mail." Overall, there's now a smaller header area that puts the first message in your inbox about 16 pixels higher on the screen than before.
If you use Google Apps, you won't see these updates to Contacts quite yet. We’re actively working on making domain-specific features work well in the new interface and plan to make this new version of Contacts available to Google Apps customers too.
Please keep the feedback coming, we are always working hard to make Contacts, and all of Gmail, better.
Access two Gmail accounts at once in the same browser
Now, you can visit google.com/accounts and click the link next to "Multiple sign-in." After you sign into your first account, you can sign in with up to two additional accounts from the new accounts menu in the upper right hand corner of Gmail, then easily toggle back and forth between them. You can even open multiple Gmail tabs — one for each of your accounts.
Please keep in mind that this is a feature for advanced users, and there are a couple things to watch out for:
1) Not all Google services support multiple account sign-in yet. For the services that don't support it (like Blogger and Picasa Web Albums), you'll be defaulted to the first account you signed in with during that browser session. So if you click a link from Gmail to Blogger, for example, you'll be logged into Blogger with the first account you signed in with, even if you clicked the link to Blogger from your second Gmail account.
2) We’re still working on making Gmail and Calendar work offline with multiple sign-in. If you rely on offline access, you probably don't want to enable this feature quite yet.
3) Multiple account sign-in only works on desktop browsers for now, so if you use Gmail on your phone's browser you won't see this option yet.
Since Google Apps customers can already sign in to their accounts at the same time as their personal Google Accounts, we won’t be adding this new feature to Google Apps until the new infrastructure is in place.
If you use more than one Google Account, we hope this makes you more efficient. If you have any questions, check out our help center.
Drag and drop attachments to save them to your desktop
Tuesday, August 03, 2010 | 5:28 PM
Posted by Adam de Boor, Software Engineer
Dragging and dropping files is an easy way to save time in Gmail. We’ve previously blogged about dragging files to upload as attachments and dragging images into new messages. Now, if you're using Google Chrome, you can also drag attachments out of messages you receive to save them to your computer.
Let’s say you have an email open containing an attachment. Hover your mouse over the attachment’s “Download” link or its file icon and a tooltip appears that says: “Click to view OR drag to your desktop to save."
Simply click and hold, then drag your cursor to anywhere in your file system that you want to save the file. Release the mouse button, and voilà ! Your attachment is saved (for large files, you may see a progress dialog).
Video chatting with Grandma
Emmanuel from Israel submitted this photo and wrote "My grandmother lives in Nice, France and could not come to our wedding in Israel, this is as close as we got to having her with us."
Charlie from New York City sent in these great photos of his daughter Maayan’s first video chat with her grandparents in Portland.
And Niranjan from Bangalore submitted this photo of him video chatting with his grandmother in Mumbai while away at college.
Thanks again for your submissions-- and happy video chatting!
HTML5 features now in Safari too
Rich text signatures
The next time you log in and visit the Settings page, you'll see a rich text editor in the signature section. Here, you can customize your signature by adding pretty formatting, links, and images — or decide to leave things nice and simple.
Gmail also now supports a unique signature for each email address associated with your account. So, if you send mail using a custom "From:" address, you can use a different signature for that address. From the Settings page, you can edit the signature for each account by changing the email address that appears in the dropdown menu.
Currently, only the latest desktop version of Gmail supports rich text signatures and multiple signatures. The older version and HTML version of Gmail, along with the mobile versions, use a plain text version of your primary account’s signature.
Grandmother's guide to video chat
So when I saw that my grandma, who loves keeping in touch with family more than anyone, wasn’t set up to use video chat, I decided to help her get started. While doing so, it occurred to me how many people there must be out there in similar situations. If only there were a simple way that any grandmother could use to get started on her own...
And after your grandma is all set up, take a screenshot of you video chatting with her and email it to grammy324@gmail.com to share it with us. The first 100 people to do so will get a t-shirt, printable guide and VHS of the video (because if your grandma’s like mine, she’s still a cassette kind of girl).
In a few weeks, we’ll feature the best photos submitted on this blog.
Saturday, October 9, 2010
View .doc attachments right in your browser
Just click the "View" link at the bottom of a Gmail message and the viewer will take it from there. If you decide you want to edit the file, clicking "Edit online" will open it in Google Docs, or you can download it to your desktop from there.
More room to compose messages in Gmail on the iPad
To try out Gmail on the iPad, just go to gmail.com in Safari. Please note that the new interface is only available in US English for now.
For more info, check out this post on the Mobile blog.
Tip: 5 things you may not know you can do with attachments in Gmail
1. Drag attachments in
Simply drag files from your desktop right into the message you're composing and they'll upload from there. (Make sure you're using Google Chrome or Mozilla Firefox 3.6 for this to work.)
2. Select multiple attachments
Attaching multiple files one by one is no fun. Instead, just multi-select the files you want to attach by holding down the Ctrl key (or Command on a Mac) and clicking on each file you want to attach. Holding down the Shift key will select a continuous list of files.
3. Never forget an attachment again
Gmail looks for phrases in your email that suggest you meant to attach a file (things like "I've attached" or "see attachment") and warns you if it looks like you forgot to do so. Every day, this saves tons of people the embarrassment of having to send a follow up email with the file actually attached.
4. View attachments online
When you receive an attachment, sometimes you just want to view it and there's no need to download or save to your desktop. The Google Docs viewer allows you to view .pdf, .ppt, and .tiff files in your browser. Just click the "View" link at the bottom of the message.
5. Find that long lost attachment via search
If you're looking for an attachment someone has sent to you, Gmail's advanced search operators can help you find what you're looking for quickly and accurately.
A couple examples:
- To find all messages that contain attachments: has:attachment
- To find all messages from your friend David that contain attachments: from:david has:attachment
- To find all messages that have .pdf attachments: has:attachment pdf
- To find a specific attachment named physicshomework.txt: filename:physicshomework.txt
Long lived new windows
For the technically curious among you, our friends on the Chrome team made it possible to transfer the code that runs Gmail from one window to another as the window closes. When the window that hosts the code fires an unload event, we move the iframe with the code to a surviving window. Everything continues to run, including timers and outstanding requests.
Making it easier to video chat, voice chat, and group chat in Gmail
Update (4:59PM, June 9th): Bad news: we discovered an issue with the new chat design that impacted a small number of Google Apps users. Rather than have them experience problems with chat, we've pulled back this change to fix it. We plan to have this out again in the next week or so — thanks for bearing with us.
-----
Video chat, voice chat, and group chat have all been available for some time within Gmail, but they've been curiously tucked away. Getting them up and running required fidgeting with a little menu at the bottom of each chat window. Starting today, all of these features will be just a single click away.
One of the more subtle benefits to surfacing these chat options is that it's easier for people to get started who don't yet have the voice and video chat plugin.
If your chat buddy doesn't have the plugin, clicking on this icon in the chat window will invite them to install it. As soon as they're done, you can carry on with a face-to-face video chat. Since we launched a similar feature on iGoogle and orkut a little while ago, we've seen a dramatic uptick in people using video chat.
Finally, you'll find oldie but goodie features such as "Go off the record," "Block", and "Send SMS" in a more aptly named "Actions" menu of each chat window.
Google Maps previews in Gmail and Google Buzz
Enable "Google Maps previews in mail" from the Gmail Labs tab under Settings, and any time you receive an address or a Google Maps link in an email, a preview will appear containing an interactive Google Map of that location. Any Google Maps URL will work, but we currently only extract US addresses (we're working on making addresses around the world work).
Additionally, when you paste a Google Maps link into the post box in Google Buzz, it'll automatically fetch an image preview of that location that you can associate with your post.
Please let us know if you have any feedback.