Improved search in Gmail

When we built Gmail, we wanted to bring that same great search experience Google is known for to email. And today, we are making that experience even better by improving the autocomplete predictions you see when you search in Gmail.

Now when you type something into the Gmail search box, the autocomplete predictions will be tailored to the content in your email, so you can save time and get the information you want faster than ever before. For example, you might now get lax reservation or lax united as predictions after typing "lax" if you have received an email with a flight confirmation for your trip to Los Angeles in your inbox recently.



We will be rolling out improved autocomplete in English over the next few days and will follow with more languages over the next few months. While initially improved autocomplete will not be available for Google Apps customers, we plan to bring this feature to Apps domains in the future.

Continuing to bring people front and center in Gmail

Email is more than just messages going back and forth -- it's also about the people sending them. That's why today we're introducing changes that continue to bring people front and center in Gmail, just as we did with profile photos in conversation view, the people widget and last year's integrations with Google+. Today’s changes include quick access to contact details when viewing past conversations as well as improved integration with Google+ circles.

Quick access to contact details
When you search for an email address, the search results will now show you contact details in addition to that person's profile photo and the emails sent from and to them. From here, you can start a chat, call their phone and more. Plus, if your contacts have a Google+ profile, this information will stay up to date automatically.



You can get to these same results in a variety of ways including from the people widget, contacts and the chat list search menu.

Improved circle integration and circle search
In addition to adding contact details to search results, we've made some improvements to the circles integration announced in December. When you select a circle, you'll now see profile photos of people in that circle at the top right of the page. Plus, when you click on these images you'll be taken directly to search results with contact details.


Circles are also now supported in search and filters. Find messages from a specific circle by typing circle:[circle name] in the search box. You can also find mail from any of your circled contacts by searching with has:circle. You can refine your search even further with other criteria and create filters based on circles. This means you can now view all the unread emails from your ‘Friends’ circle or automatically star every message that comes from your ‘VIP’ circle.


These updates are helping us to provide a more consistent, beautiful experience across all of our products. Quick access to contact details will be rolling out to everyone today. To take advantage of circles and more in Gmail, you'll need to join Google+.

A better Google+ notification experience in email

Notification emails are a great way to keep up with what's happening in the Google+ stream: whether someone mentions you, comments on your post, or shares with you directly. It's not always enough to just read these updates, however; sometimes you want to respond right away, right from your inbox. The good news is that starting today, you can reply to Google+ notifications from Gmail.

On the desktop, in addition to adding people to circles, and viewing recent Google+ content in the people widget, we're now making Google+ notification emails in Gmail completely interactive:

• You can view, comment on, and +1 posts from inside your inbox
• Your comments appear in the Google+ stream in real-time, and
• Responses from others instantly appear in Gmail, as part of the notification message

You can also reply to notifications from your mobile device (and/or POP or IMAP client). Just open the notification email about the post you're interested in, and look for the new prompt, "Reply to this email.” Tap reply, send your comment, and we'll automatically add it to the ongoing Google+ conversation. Even if you don't use Gmail, you can still reply-by-email from many different services.


From left to right: Google+ notification on the phone; replying via email; updated post in the stream
We're rolling out all of these features over the next week to users who've upgraded to Google+. In the meantime, you can adjust which Google+ notification emails you want to receive via your Google+ settings.

We’re always working to create a simpler, more intuitive experience for our users, and with today’s changes, we’re excited to take another step in this important direction.

Say hello (or olá or halo or salam) to automatic message translation in Gmail

Posted by Jeff Chin, Product Manager, Google Translate

We're excited to announce three Gmail Labs graduations today: Automatic Message Translation, Smart Mute and Title Tweaks.

Automatic Message Translation
Did you ever dream about a future where your communications device could transcend language with ease? Well, that day is a lot closer. Back when we launched automatic message translation in Gmail Labs, we were curious to see how people would use it.

We heard immediately from Google Apps for Business users that this was a killer feature for working with local teams across the world. Some people just wanted to easily read newsletters from abroad. Another person wrote in telling us how he set up his mom’s Gmail to translate everything into her native language, thus saving countless explanatory phone calls (he thanked us profusely). I continue to use it to participate in discussions with the global Google offices I often visit.

Since message translation was one of the most popular labs, we decided it was time to graduate from Gmail Labs and move into the real world. Over the next few days, everyone who uses Gmail will be getting the convenience of translation added to their email. The next time you receive a message in a language other than your own, just click on Translate message in the header at the top of the message,



and it will be instantly translated into your language:


If you're bi-lingual and don't need translation for that language, just click on Turn off for: [language]. Or if you'd like to automatically have messages in that language translated into your language, click Always Translate. If you accidentally turned off the message translation feature for a particular language, or don't see the Translate message header on a message, click on the down arrow next to Reply at the top-right of the message pane and select the Translate message option in the drop-down.

Title Tweaks
With the graduation of Title Tweaks, we've changed the text in the browser tab so that you can more easily see if you have new messages. The tab now reads "Inbox (20) - user@example.com - Gmail" instead of "Gmail - Inbox (20) - user@example.com.”

Smart Mute
We've made improvements to muting based on the graduation of the Smart Mute lab so you can be sure that noisy email threads stay out of your inbox. You can learn more about muting email threads in the help center.

In addition to graduating these three labs, we'll also be retiring some less popular labs over the next few days: Old Snakey, Mail Goggles, Mouse Gestures, Hide Unread Counts, Move Icon Column, Inbox Preview, Custom Date Formats and SMS in Chat gadget. Please note that the SMS in Chat lab is not being retired, just the gadget associated with it.

Introducing Google Drive... yes, really

Just like the Loch Ness Monster, you may have heard the rumors about Google Drive. It turns out, one of the two actually does exist.

Today, we’re introducing Google Drive—a place where you can create, share, collaborate, and keep all of your stuff. Whether you’re working with a friend on a joint research project, planning a wedding with your fiancé or tracking a budget with roommates, you can do it in Drive. You can upload and access all of your files, including videos, photos, Google Docs, PDFs and beyond.

With Google Drive, you can:

• Create and collaborate. Google Docs is built right into Google Drive, so you can work with others in real time on documents, spreadsheets and presentations. Once you choose to share content with others, you can add and reply to comments on anything (PDF, image, video file, etc.) and receive notifications when other people comment on shared items.
• Store everything safely and access it anywhere (especially while on the go). All your stuff is just... there. You can access your stuff from anywhere—on the web, in your home, at the office, while running errands and from all of your devices. You can install Drive on your Mac or PC and can download the Drive app to your Android phone or tablet. We’re also working hard on a Drive app for your iOS devices. And regardless of platform, blind users can access Drive with a screen reader.
• Search everything. Search by keyword and filter by file type, owner and more. Drive can even recognize text in scanned documents using Optical Character Recognition (OCR) technology. Let’s say you upload a scanned image of an old newspaper clipping. You can search for a word from the text of the actual article. We also use image recognition so that if you drag and drop photos from your Grand Canyon trip into Drive, you can later search for [grand canyon] and photos of its gorges should pop up. This technology is still in its early stages, and we expect it to get better over time.

You can get started with 5GB of storage for free—that’s enough to store the high-res photos of your trip to the Mt. Everest, scanned copies of your grandparents’ love letters or a career’s worth of business proposals, and still have space for the novel you’re working on. You can choose to upgrade to 25GB for $2.49/month, 100GB for $4.99/month or even 1TB for $49.99/month. When you upgrade to a paid account, your Gmail account storage will also expand to 25GB.

Introducing Google Drive... yes, really

April 24, 2012 at 10:00 PM

Just like the Loch Ness Monster, you may have heard the rumors about Google Drive. It turns out, one of the two actually does exist.

Today, we’re introducing Google Drive—a place where you can create, share, collaborate, and keep all of your stuff. Whether you’re working with a friend on a joint research project, planning a wedding with your fiancé or tracking a budget with roommates, you can do it in Drive. You can upload and access all of your files, including videos, photos, Google Docs, PDFs and beyond.

With Google Drive, you can:

• Create and collaborate. Google Docs is built right into Google Drive, so you can work with others in real time on documents, spreadsheets and presentations. Once you choose to share content with others, you can add and reply to comments on anything (PDF, image, video file, etc.) and receive notifications when other people comment on shared items.
• Store everything safely and access it anywhere (especially while on the go). All your stuff is just... there. You can access your stuff from anywhere—on the web, in your home, at the office, while running errands and from all of your devices. You can install Drive on your Mac or PC and can download the Drive app to your Android phone or tablet. We’re also working hard on a Drive app for your iOS devices. And regardless of platform, blind users can access Drive with a screen reader.
• Search everything. Search by keyword and filter by file type, owner and more. Drive can even recognize text in scanned documents using Optical Character Recognition (OCR) technology. Let’s say you upload a scanned image of an old newspaper clipping. You can search for a word from the text of the actual article. We also use image recognition so that if you drag and drop photos from your Grand Canyon trip into Drive, you can later search for [grand canyon] and photos of its gorges should pop up. This technology is still in its early stages, and we expect it to get better over time.

You can get started with 5GB of storage for free—that’s enough to store the high-res photos of your trip to the Mt. Everest, scanned copies of your grandparents’ love letters or a career’s worth of business proposals, and still have space for the novel you’re working on. You can choose to upgrade to 25GB for $2.49/month, 100GB for $4.99/month or even 1TB for $49.99/month. When you upgrade to a paid account, your Gmail account storage will also expand to 25GB.

Drive is built to work seamlessly with your overall Google experience. You can attach photos from Drive to posts in Google+, and soon you’ll be able to attach stuff from Drive directly to emails in Gmail. Drive is also an open platform, so we’re working with many third-party developers so you can do things like send faxes, edit videos and create website mockups directly from Drive. To install these apps, visit the Chrome Web Store—and look out for even more useful apps in the future.

This is just the beginning for Google Drive; there’s a lot more to come.

Get started with Drive today at drive.google.com/start—and keep looking for Nessie...

Know Your Gmail Stats using Gmail Meter

One day I was looking at how many messages I have in my sent mail, and realized there are a lot of things I wanted to know about my email habits. How much of my emails do I read, and do I reply fast enough? As luck would have it, Romain Vialard, a Google Apps Script Top Contributor, developed a tool called Gmail Meter powered by Google Apps Script.

Gmail Meter is an Apps Script which runs on the first day of every month and sends you an email containing different statistics about your Inbox. In a similar way to how recently introduced Google Account Activity gives key stats about how you’ve used your Google Account, Gmail Meter gives you different types of statistics that will help you analyze your Gmail habits.

• Volume Statistics show you the number of important and starred messages, the number of people who sent you emails, and more. Volume statistics can be very useful in determining how you are using email efficiency tools like Priority Inbox.

• Daily Traffic gives you an estimate of when you receive messages and when you send them during a given month. For example, in the graph below you can see how the peaks in my “Sent” curve indicates that I write emails in spurts.

• Traffic Pattern lets you get a sense of your overall email activity over the past week.

• Email Categories tells you how you are managing your Inbox. In the pie chart below, you can see that the majority of my emails are labeled. My Inbox is tiny compared to other labels which indicates that I keep a lean and mean Inbox.

• Time Before First Response shows you how long it takes you to reply, and how long it takes others to reply to you. By looking at this chart, I can infer that I reply faster than others I communicate with.

• Word Count tells you whether you are writing long emails. The example below shows that most of my emails are shorter than 200 words.

• Thread Lengths help you understand whether you participate in long conversations resulting in long threads. Top Senders and Top Recipients help you identify who you communicate with more frequently.

How to Setup Gmail Meter

It is easy to set up Gmail Meter. First, go to Google Docs and open a Spreadsheet. Click on Tools > Script Gallery. Search for “Gmail Meter” and click Install. You will now see a new menu item called Gmail Meter on your spreadsheet. Click on Gmail Meter > Get a Report. You can then choose the type of report. Preparing a report may take some time and you will get an email once the report is ready. If you would like to know more about how this script works, be sure to check this tutorial.

Learning about my email habits has helped me become more email efficient. So, before you read that next article on "Writing Effective Emails," be sure to learn more about your own email habits using Gmail Meter.

 

Learn why a message ended up in your spam folder

Many of our users say the accuracy of our spam filter is one of the key reasons they love Gmail. And while we think you should never have to look in your spam folder, we know some of you may want to know why the messages there were marked as spam.

So starting today, we’ll be showing a brief explanation at the top of each of your spam messages. Simply look at any message in your spam folder and now you can find out why it was put there and learn about any potentially harmful content within the message.

We hope that this is not only interesting, but also helps you learn about scams and other harmful messages that Gmail filters out. Whether you prefer to leave your spam folder untouched or do some educational digging, the information will be there for you. And if you're interested in learning more, check out our new series of spam articles in the Gmail help center.

Star and label messages before you send them

Have you ever sent an important email that you wanted to follow up on, but a couple days later realized you hadn’t? Starting today, you can organize your messages before sending them by starring them or adding a label, making it easy to keep track of your sent messages.

When composing a new message, you can assign labels or star it by using the labels drop-down menu. As you’d expect, recipients of messages organized this way won’t see your labels or stars.

The Gmail Forum’s new look and first 100k poster

The Gmail Forum is a place where you can discuss Gmail, get advice, and help each other out. Recently, we've celebrated two major events.

First forum poster to hit 100,000 answers

Everyone needs a little help occasionally, and many of us get a warm, fuzzy feeling when we’re able to provide assistance to someone in need. Brett, or “bkc56” on the forum, has helped so many people he must be on fire! The Gmail team is thrilled to congratulate Brett on becoming the first person to post 100,000 answers in any of our forums.

To celebrate, we invited Brett to come by the Google offices in Mountain View for lunch and a day with the team. While he was here, Brett shared his insights on Gmail, the forum, and the Gmail community; those he met with described his observations as “brilliant” and “invaluable.” He met with Googlers in many different roles, from support specialists and engineers to vice presidents. We learned a lot from speaking with Brett and we are all very grateful that he shared his time with us.

Lunch with the team: Emmanuel, VP; Alex, Product Manager; Mark, Director;
Brett, Top Contributor; Dave, VP; Sarah, Community Manager

Brett is one of our Top Contributors, the forum volunteers who are especially knowledgeable and helpful. Remember to say “thanks” if you see them around the forum. Want to lend a hand yourself? Brett suggests “Find a question where you know the answer and post it. Everyone starts with just one helpful post. Perhaps you'll enjoy it and do another, and another, and...”

Launch of the new forum interface
Right on the heels of Brett’s achievement, we launched a new interface for the Gmail Forum, powered by Google Groups. The update brings new features, including “me too” voting, rich text posts and editing, and easy sharing on Google+. Stop by and check it out, whether you have a question or just want to chat.

Open email links directly in Gmail using Chrome

I used to avoid clicking on email links on the web because an application on my computer that I never used would pop up and interrupt me. Instead, I would copy the email address, switch to Gmail, click compose and paste it in.

Starting today, thanks to the magic of HTML5 things are getting simpler. Now, when you go to Gmail in Chrome, you will be asked if you want Gmail to open all email links. Say yes, and clicking on email links in any application on your computer will open a fresh Gmail compose window.



You can set Gmail as your default mail client in Firefox and Internet Explorer, too.

Jan 30 Landing another blow against email phishing

Email phishing, in which someone tries to trick you into revealing personal information by sending fake emails that look legitimate, remains one of the biggest online threats. One of the most popular methods that scammers employ is something called domain spoofing. With this technique, someone sends a message that seems legitimate when you look at the “From” line even though it’s actually a fake. Email phishing is costing regular people and companies millions of dollars each year, if not more, and in response, Google and other companies have been talking about how we can move beyond the solutions we’ve developed individually over the years to make a real difference for the whole email industry.

Industry groups come and go, and it’s not always easy to tell at the beginning which ones are actually going to generate good solutions. When the right contributors come together to solve real problems, though, real things happen. That’s why we’re particularly optimistic about today’s announcement of DMARC.org, a passionate collection of companies focused on significantly cutting down on email phishing and other malicious mail.

Building upon the work of previous mail authentication standards like SPF and DKIM, DMARC is responding to domain spoofing and other phishing methods by creating a standard protocol by which we’ll be able to measure and enforce the authenticity of emails. With DMARC, large email senders can ensure that the email they send is being recognized by mail providers like Gmail as legitimate, as well as set policies so that mail providers can reject messages that try to spoof the senders’ addresses.

We’ve been active in the leadership of the DMARC group for almost two years, and now that Gmail and several other large mail senders and providers — namely Facebook, LinkedIn, and PayPal — are actively using the DMARC specification, the road is paved for more members of the email ecosystem to start getting a handle on phishing. Our recent data indicates that roughly 15% of non-spam messages in Gmail are already coming from domains protected by DMARC, which means Gmail users like you don’t need to worry about spoofed messages from these senders. The phishing potential plummets when the system just works, and that’s what DMARC provides.

If you’re a large email sender and you want to try out the DMARC specification, you can learn more at the DMARC website. Even if you’re not ready to take on the challenge of authenticating all your outbound mail just yet, there’s no reason to not sign up to start receiving reports of mail that fraudulently claims to originate from your address. With further adoption of DMARC, we can all look forward to a more trustworthy overall experience with email.

Improvements to the Gmail offline Chrome app

When we first announced Gmail offline last August, we told you that it was only the beginning of our HTML5-powered offline journey. Since then, we’ve been listening to your feedback and today, we want to let you know about some of the key updates we’ve made to the Chrome Web Store app.

The first update - and a personal favorite of the team- is the addition of a settings page (look for the new settings icon). You can now choose whether you want to synchronize 7, 14 or 31 days worth of mail. So the next time you get on an airplane, you can sit back and tackle up to 31 days of mail all while offline.



We’ve also made a number of other updates to Gmail offline:

• Improved attachments: All attachments are now downloaded and available for offline use
• Keyboard shortcuts support: If you have keyboard shortcuts enabled in Gmail, your setting will transfer over to the Gmail offline app. If you're not sure what you can do with keyboard shortcuts, try pressing ‘?’ next time you’re using Gmail or Gmail offline.
• Numerous performance enhancements: Messages and attachments now download at a faster rate and some bugs have been fixed.

If you haven’t tried it already, you can install the Gmail offline app from the Chrome Web Store. If you’re already using Gmail offline, you'll see these improvements the next time you open the app. To get the best experience using Gmail offline, please make sure you are using the latest version of Chrome as some features may not work on older versions.