Saturday, February 14, 2015

Help make a Gmail video

Do you have mad video-making skills? OK, how about just a video camera and a little bit of spare time to get creative? A few of us on the Gmail team came up with an idea to stitch together a bunch of video clips that all share one element: someone hands the Gmail M-velope in from the left of the screen, and hands it off to the right. Put them all together, and they form one long chain of hand-offs. We thought it would be fun to let everyone in on the action. Just go to http://mail.google.com/mvideo, where you'll find directions on how to submit your clip (including a PDF of the Gmail M-velope you can use in your video). We'll be accepting clips until August 13th. We'll then take a selection of the submitted clips and edit them together into one final video, which we'll release to the world on August 20th.

What does this have to do with email, you may ask? Well, you can see this as a symbol of how email connects people from all over, making the world feel a bit smaller. Or you could think of it as a metaphor for mail exchange servers, Simple Mail Transfer Protocol (SMTP), and all of the technical steps involved in getting a Gmail message around the world from one inbox to another. But, really, we just wanted to have a little fun. So give it a shot, and enjoy! Remember, clips are due before August 13th. :-)

Thanks for all the spam reports

For all you Gmail users hitting those "Report Spam" and "Not Spam" buttons, thanks a ton! We hear from a lot of users that they love how well Gmail blocks spam, and the only reason it works is because you all report it to us. If you're not in the habit of doing this, I hope I can convince you to start. Here are three reasons you should report spam:

Reason #1: It helps you personally. It gets the spam out of your Inbox and keeps what is truly spam separate from any non-spam messages you just want to delete. We keep statistics on which senders you've flagged as spammers (and which you've marked as non-spammers), and we use this information to provide you a better, personalized Gmail spam filter that overrides the system-wide filter when appropriate.

Reason #2: It helps the Gmail community at large (this includes you!). When you report spam, we compute all kinds of interesting things about the spammy message you reported and combine it with the information that other users are reporting about the same message or sender. When our automated system sees a lot of people marking a particular email as spam, it starts blocking similar emails pretty quickly.

Reason #3: It lets us know when we need to do more development. We surround ourselves with monitors displaying the current spam situation on all kinds of nice charts and tickers. When a spammer figures out how to bypass our system, lots of spam reports start flowing in, and we see that pretty much immediately. We react as quickly as we can to these events, developing and testing new code. Usually we can address these in a few hours, but sometimes this can take a few days or weeks to get right. Please don't give up reporting the spam, though. We love and depend on the reminders: they keep us on our toes!

Sometimes people are afraid to report a message because they aren't sure if it is "really" spam or not. Our opinion is that if you didn't ask for it and you don't want it, it's spam to you, and it should be reported. We'll sort it out on our side. We aren't perfect, but in general it works because you tell us when it doesn't!

So if you see a spam message in your inbox, remember to select it and click the "Report Spam" button at the top of the page. And if we put messages in your spam folder that don't belong there, be sure to hit the "Not Spam" button on those too.

Thanks again for your help!